The way businesses have used social technologies has developed and changed over the years. At its inception in the late 1960s, the internet was used as a way for major university departments to communicate more effectively with each other in a small and enclosed network. It has since developed into the World Wide Web that exists today, where nearly 1.5 billion individuals use social networks to share with each other, according to a study by major consulting firm McKinsey & Company.
According to their report, 72 percent of companies use social technologies in some way. While many companies use these technologies as a means to interact with customers and market products. The report also states that more potential value lies in developing tools for enhancing communications and sharing knowledge across company departments then with marketing. By using custom database software to create intercompany file sharing and communication lines, these businesses will most likely see a more effective workflow.
"Two-third of this potential value lies in improving collaboration and communication within and across enterprises," says McKinsey & Company's report. "The average interaction worker spends an estimated 28 percent of the workweek managing email and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks."
In addition, the report explains that a "searchable record of knowledge" can reduce the time employees spend looking for documents and information by as much as 35 percent, promoting better time management and organization.
By consulting a FileMaker developer to create an internal documents database or communication software, companies can greatly improve their overall productivity which can have a direct effect on their bottom line.